Privacy Policy

Your Privacy

CTR Heating and Air Conditioning is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

How does CTR Heating and Air Conditioning protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will CTR Heating and Air Conditioning discloses the information it collects to outside parties?

CTR Heating and Air Conditioning does not sell, trade, or rent your personal information to others. CTR Heating and Air Conditioning may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

CTR Heating and Air Conditioning may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of CTR Heating and Air Conditioning, our users, or others.

In Summary

CTR Heating and Air Conditioning is committed to protecting your privacy. We use the information we collect on the site to make researching at CTR Heating and Air Conditioning as simple as possible and to enhance your overall experience while visiting our site. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Web site, you consent to the collection and use of this information by CTR Heating and Air Conditioning. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

CTR Heating and Air Conditioning also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and CTR Heating and Air Conditioning has no control or influence over their policies. Please check the policies of each site you visit for specific information. CTR Heating and Air Conditioning cannot be held liable for damage or misdoings of other sites linked or otherwise.

Questions and Feedback

If you have any questions or feedback related to our Privacy Policy, please contact us.

Testimonials

  • Kathy K.

    “Today my outside air conditioning unit went out while inside it was blowing hot air. The heat in the house got up to 85 degrees in the evening, what would it be in the middle of a hot summer day. Kris Keller was here within the hour and had it fixed in no time at all. It’s only been an hour since he left but it’s already down to 78 degrees in here. I’m loving the feel of the cool air. THANK YOU!”

  • Ray W.

    This is a company you can count on! Purchased my heater several months ago last night at 10:50pm we realized it was not working. I called them expecting to leave a message that our furnace was not working to my surprise the phone was answered by a person who was very helpful in getting my information and scheduling someone to come the next day and on top of that they showed up early and got us up and running, our service guy (Chris) was very informative on what caused our issue; by the way it was human error nothing was wrong with the operation of our furnace. We found this company at the home show last year, they have gained our respect and loyalty for years to come.

  • Kevin L.

    We called ctr after a friend recommended them. our ac compressor had bit the dust in St George. Kris the owner came down in just 2 days and had us a new upgraded unit and saved us 200 over others we called. they were very professional and left our house clean :). thanks for the great job and the quick response!

  • Sherrie A.

    CTR recently installed a new furnace for me. There were very professional and did a great job! That’s my review.

  • Fred B.

    My recent experience with CTR was great! My AC was down and out for days. CTR replaced the Heater/AC problem in only 5 hours. Well appreciated.

  • M. S.

    I purchased a home where the central AC unit wasn’t even connected to the house. Called various HVAC companies in the middle of summer; many could not make it for a couple of days, others quoted a fee just to come to my home to look at the unit. I contacted CTR, and not only they were there the same day, they did not charge a trip fee.

    Kris and his crew connected the central air conditioner to my home, charged it and even stayed late into the evening to ensure the my AC was working as it should.

    I was very impressed with their quick response time and willingness to go above and beyond! I have recommended CTR Heating and Air to others and will continue to do so.

CTR Heating and Air Conditioning Riverton, Utah 801-999-4220