5 “Must-Haves” When Choosing a Heating and Air Conditioning Company

Written by Mark Maxon on . Posted in Blog

Whenever you have to find a company for air conditioning repair or furnace repair, it is important that you choose the right company. There are many companies to choose from, all claiming to be the best. However it’s up to you determine who is actually the best among all the competition, then approach them for their services. This article offers you some of the tips that you need to keep in mind before approaching any company for their services regarding heating and air conditioning.
1. First and foremost, the company that you are choosing should be focused on satisfying their customers by providing the best in everything, especially the quality. Quality is the most important feature to look out for whenever you’re in need of a company that has to provide you with air conditioner installation or furnace installation.

2. The second most important feature that you should look for in the company that you are opting for is that they should treat their customers in a fair and honest way. There are many companies which put on a façade of being the best but internally its aim is to cheat people and make money out of their need. There have been fraudulent cases as well with this regard. Hence it is better to have good background knowledge about the company you are choosing. Gephardt Approved is a way of seeing what companies are honest and fair in everything they do.

3. The company that you are opting for should be reachable at any time. They also need to be easily accessible. Some companies even have an emergency service line available. Also, check to see whether the company has a website or not. Most companies today have a web page where you can leave a message for them, find their hours, or even their emergency phone number. This information is usually crucial when deciding what company to call.

4. The company that you are wanting to choose should give the best service at a reasonable price. Most of the time, the price depends on the type of service you are wanting from the company. Sometimes there are disparities, but it’s mostly due to the different services required of the company. Keeping this in mind, you have to judge whether the payment for the services they are providing for you are reasonable or not.

5. Last but not the least, a good company always provides good guidance to its customers regarding the problems they are facing. Since the company has experience of dealing with all problems, they can advise the customers better, even after the company is done doing their initial job. Great companies are always willing to give you advice to prevent future problems from occurring.

Therefore these are some of the five most important elements when choosing a heating and air conditioning company.

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Testimonials

  • Kathy K.

    “Today my outside air conditioning unit went out while inside it was blowing hot air. The heat in the house got up to 85 degrees in the evening, what would it be in the middle of a hot summer day. Kris Keller was here within the hour and had it fixed in no time at all. It’s only been an hour since he left but it’s already down to 78 degrees in here. I’m loving the feel of the cool air. THANK YOU!”

  • Ray W.

    This is a company you can count on! Purchased my heater several months ago last night at 10:50pm we realized it was not working. I called them expecting to leave a message that our furnace was not working to my surprise the phone was answered by a person who was very helpful in getting my information and scheduling someone to come the next day and on top of that they showed up early and got us up and running, our service guy (Chris) was very informative on what caused our issue; by the way it was human error nothing was wrong with the operation of our furnace. We found this company at the home show last year, they have gained our respect and loyalty for years to come.

  • Kevin L.

    We called ctr after a friend recommended them. our ac compressor had bit the dust in St George. Kris the owner came down in just 2 days and had us a new upgraded unit and saved us 200 over others we called. they were very professional and left our house clean :). thanks for the great job and the quick response!

  • Sherrie A.

    CTR recently installed a new furnace for me. There were very professional and did a great job! That’s my review.

  • Fred B.

    My recent experience with CTR was great! My AC was down and out for days. CTR replaced the Heater/AC problem in only 5 hours. Well appreciated.

  • M. S.

    I purchased a home where the central AC unit wasn’t even connected to the house. Called various HVAC companies in the middle of summer; many could not make it for a couple of days, others quoted a fee just to come to my home to look at the unit. I contacted CTR, and not only they were there the same day, they did not charge a trip fee.

    Kris and his crew connected the central air conditioner to my home, charged it and even stayed late into the evening to ensure the my AC was working as it should.

    I was very impressed with their quick response time and willingness to go above and beyond! I have recommended CTR Heating and Air to others and will continue to do so.

CTR Heating and Air Conditioning Riverton, Utah 801-999-4220